Computer Rescue 911

Brought my first gaming pc into them after a freak power surge happened that took out the PSU even when hooked up to a surge protector (the psu lit on fire and smoked no joke 🤣😅). I paid for express service and Jason did absolute stunning work on this PC! It was worth the express service cause I took it in at lunch, and it was done before close that day! I can't express how grateful I am for the service being an option! I'm really passionate about gaming, content creation, and thought my PC was a goner. They took my PC from a dusty wagon back up to a Mach-1! Jason did amazing wire management, added a bracing for almost no extra cost, replaced the PSU, and cleaned the heck out of it! ALSO, even did a full diagnostic and warned me a of a future problem I should look into! The rest of the staff are really nice and even explained my billing to me thoroughly on the phone later on when I thought something was missed! Really professional and nice people here! I'll be gladly bringing my babies back into them for tune ups in the future! Thanks again to all of you! You really made my month a better one!

Shout out to Ray, who listened to my issues on my failing laptop. It was time for me to get a new laptop, and the prices were competitive with the Big Box retailers. They transferred everything I asked for to the new laptop while I was on vacation. They kept me informed on the progress, and if for any reason I need assistance, I will go to Computer Rescue 911. In the past, I would transfer data myself, however it's gotten more and more complicated and I just don't have the time. No pushy sales, and 100% delivered what I asked for. Reasonable prices for the services rendered. I would recommend to all local people in the Grand Rapids market.

I tell you right now they completely build me this pc . Let me tell you something that brogan , Rey , Isaac , Jason is complete best team. They will make sure that the system will be working perfectly . They all did outstanding job for keeping you updated , letting you know what going on. Brogan thank you so much for absolutely building this Gem for me. I’m loving it so far. Everyone out there want to get your pc build please contact computer rescue !

I took my laptop here because the battery was not charging. They ran diagnostic tests and ordered a new battery, but then my charger was not working. And the Internet was off! I called again and took it back without having to lay again! Great service there. They had another charger on hand, thankfully, and resolved the Internet issue with looking for updates and finding a switch had been bumped. (Small thing but making sure it was because of missing updates was wise for me, the owner of the laptop.). Enjoy some chocolate kisses on the front counter along with their excellent service :⁠-⁠).

Remembered having a flicker of the lights at the house then after a day of being away for my iMAC ….nothing ….no power …just black blank screen staring into my soul….set up appt online with ease!! All scheduling directly from Apple, quick and seamless. Multiple dates/times to assist with planning. Drove 45 min to this establishment and wasn’t disappointed at all! Awesome customer service! Machine was a 2010 but they were able search the black abyss and find the spark thus breathing life into my computer again!! Great service, excellent knowledge, wonderful suggestions on possible issues and assistance on what to do if arose. Class act! Pros all the way!! Thanks again!